Terms and Conditions
Version 2026-09-09 · Published 9 September 2026
About Tumivi
Tumivi is an independently operated service based in Japan, not a registered company. Contact support@tumivi.uk for account, billing or legal enquiries. These terms describe the service; the seller identification required for commercial launch must be completed before live sales begin.
The service
Tumivi provides access to an India exit node through supported networking software. It does not provide television, films, streaming subscriptions, copyrighted content or third-party accounts. You must obtain your own subscriptions and permissions. Availability of any particular website, streaming platform, region or content is not guaranteed. Network performance depends on your connection, device, routing and service availability.
Eligibility and lawful use
You must be at least 18 and legally able to enter this agreement. Use the service only where lawful and only for legitimate purposes. Follow applicable laws and the terms of third-party services. Do not use Tumivi for copyright infringement, fraud, harassment, malware, unauthorized access, attacks, spam, unlawful content, evading legal restrictions or other illegal activity. Do not resell access or share access beyond the permitted plan. You are responsible for your actions, permissions and account security.
Third-party accounts and restrictions
Tumivi is not affiliated with streaming platforms or other third-party services. Those providers may restrict location-based access, suspend accounts or cancel subscriptions under their rules. Tumivi does not promise protection against those actions and is not responsible for third-party account bans or lost subscriptions that it did not cause. This does not exclude responsibility that the law places on Tumivi for its own conduct.
Plans and card billing
The price, currency and applicable taxes shown before you confirm payment govern your purchase. Card plans renew monthly until cancelled. Confirming a subscription authorizes recurring charges to your selected payment method. Upgrades require your confirmation of the prorated amount due and take effect after successful payment; additional bank authentication may be required. Downgrades and cancellation take effect at the current renewal date. Failed renewals have a three-day grace period before paid access ends. Cancelling does not itself refund a payment.
UPI prepaid access
UPI purchases provide 30 days of prepaid access with no automatic debit. Pay the displayed amount, submit the correct transaction reference (UTR), and accept the payment terms. A UTR is a claim, not proof that money arrived. Access begins only after Tumivi verifies receipt and approves the claim. Renewals extend eligible existing access; any upgrade quote states its amount and remaining validity. Do not pay again merely because review is pending; contact support. Refunds for eligible UPI payments require manual processing.
Trials, changes and suspension
An eligible free trial lasts 24 hours under the trial conditions shown during signup. Plan device limits apply. We may suspend access to address nonpayment, security threats or suspected abuse, and terminate access for serious or repeated breaches. Where practical we will explain the reason and allow you to contact support. We will notify affected customers of material terms or renewal-price changes before they apply. New terms do not remove rights or refund promises already attached to earlier purchases.
Refunds and responsibility
The Refund Policy forms part of these terms. Except for service failures attributable to Tumivi and rights required by law, payments are non-refundable. You remain responsible for unlawful use; this agreement does not transfer Tumivi's own legal responsibilities to you. To the extent permitted by law, Tumivi excludes liability for indirect or consequential losses and failures outside its reasonable control. Nothing excludes liability for fraud, wilful misconduct, gross negligence, or other liability or consumer remedies that cannot lawfully be excluded.
Privacy and disputes
Our Privacy Policy explains data collection and processing. Contact support@tumivi.uk first to resolve concerns. Mandatory consumer protections and access to courts or regulators in your jurisdiction remain available. Nothing here requires you to waive them or prevents a lawful payment dispute.